The prices established in this virtual store, will be valid only for the day when they are announced, remaining itself in vigor for the customer who orders in this date, even if the delivery is in a posterior day. (...)

All the products had been developed and tested to serve the ends for which they are destined.
Our brands are a symbol of quality and confidence at the service of the pets. (...)

Unless otherwise informed by RISO, the delivery periods are indicative. For this reason, the non execution of the delivery within established periods can never justify the cancel of an order by the Buyer, nor can it serve as a excuse for any type of request for remuneration. (...)

In case of acceptance by RISO, the Buyer has the right to cancel or reduce the order, substitute the goods, repair the defect or refund, however being excluded any exigency for any kind of amends. (...)

All articles are covered by a warranty against any defect in manufacturing or bad fonctionment in the reception by the client. If you detect any problem, just inform our Client Support Service calling +351 21 227 66 80, writing or emailing (LINK Contacts), identifying the problem clearly and ask the sunstitution of your article.  (...)

This explanation is intended to disseminate the data that are available on our website and your use thereof. (...)

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